Version 1.0 – Last updated: March 2026

Swiftax Limited (“Swiftax”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, store, and protect your personal data when you use our website and online tax filing services.

Please read this notice carefully to understand how we process your data.


1. Who We Are

Swiftax Limited operates an online platform designed to simplify tax filing and financial reporting for individuals, freelancers, and businesses in the United Kingdom.

Company Details:

Swiftax Limited
20 Wenlock Road
London, England
N1 7GU

Company Number: 15695200
Email: info@swiftax.co.uk
Social Media: @swiftaxltd

Swiftax acts as a data controller when processing your personal data.


2. Information We Collect

We collect personal information when you use our services, contact us, or interact with our website.

Personal Data You Provide

This may include:

  • Full name
  • Email address
  • Phone number
  • Residential or business address
  • National Insurance number or taxpayer information
  • Business information
  • Communication or correspondence with us
  • Documents uploaded for tax filing purposes

Financial and Tax Information

When you use Swiftax to file or manage taxes, we may collect:

  • Income details
  • Expense records
  • Tax returns
  • Bank transaction data (where authorized)
  • Accounting or financial records required for tax reporting

Technical Data

When you access our website or platform, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Usage data and activity logs
  • Cookies and tracking information

3. How We Use Your Personal Data

We use your data to provide our services and improve your experience.

Contractual Purposes

We process personal data to:

  • Create and manage your Swiftax account
  • Provide online tax filing services
  • Process tax-related documents
  • Communicate service updates
  • Provide customer support

Without this data, we may not be able to provide our services.

Legal Obligations

We may process your data to comply with legal requirements, including:

  • HMRC regulations
  • Anti-money laundering laws
  • Fraud prevention
  • Financial reporting requirements
  • Responding to legal requests from authorities

Legitimate Interests

We may process your data to:

  • Improve our platform and services
  • Monitor system security
  • analyze usage trends
  • prevent fraud and misuse
  • provide relevant product updates
  • respond to complaints or queries

Consent

Where required, we will ask for your consent to:

  • send marketing communications
  • use certain cookies
  • conduct optional surveys or feedback requests

You may withdraw consent at any time.


4. Sharing Your Information

We may share your data with trusted third parties when necessary to operate our services.

Examples include:

  • cloud hosting providers
  • payment processors
  • tax and accounting partners
  • IT service providers
  • fraud prevention services
  • legal or regulatory authorities

We ensure all partners process data in accordance with UK GDPR and maintain appropriate security measures.

We do not sell personal data to third parties.


5. International Data Transfers

In some cases, your information may be processed outside the UK or European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place such as:

  • Standard Contractual Clauses
  • equivalent legal protections for data security

6. Data Retention

We only keep your personal data for as long as necessary.

Typical retention periods include:

Data TypeRetention Period
Active user accountsDuration of account
Tax recordsUp to 6 years (to comply with HMRC requirements)
Support communicationsUp to 5 years
Marketing dataUntil consent is withdrawn

Data may be anonymised for analytical purposes.


7. Your Data Rights

Under UK GDPR, you have the following rights:

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete data.

Right to Erasure

You may request deletion of your data where legally permitted.

Right to Restrict Processing

You can request limits on how we use your data.

Right to Data Portability

You can request your data in a structured format.

Right to Object

You may object to processing based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw it at any time.

To exercise your rights, contact:
info@swiftax.co.uk


8. Cookies

Swiftax uses cookies to improve your browsing experience and platform functionality.

Cookies help us to:

  • remember your preferences
  • analyze website traffic
  • improve performance
  • provide relevant advertising

You can control cookies through your browser settings.

Disabling cookies may affect some platform functionality.


9. Data Security

Swiftax implements appropriate technical and organisational measures to protect your personal data.

These measures include:

  • encrypted data transmission (HTTPS)
  • secure cloud infrastructure
  • access control policies
  • regular security monitoring

Despite our efforts, no online service can guarantee absolute security.


10. Third-Party Links

Our website may include links to external websites. Swiftax is not responsible for the privacy practices of third-party services.

Users should review their privacy policies separately.


11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our services or legal obligations.

When updates occur, we will revise the “Last Updated” date at the top of this page.


12. Contact Us

If you have questions about this Privacy Notice or how your data is handled, please contact us:

Swiftax Limited
20 Wenlock Road
London
England
N1 7GU

Company Number: 15695200

Email: info@swiftax.co.uk
Social: @swiftaxltd

Swiftax Ltd (Company No. 15695200) provides secure cloud-based tax and bookkeeping software for individuals and businesses. Our platform simplifies UK tax returns, VAT submissions, invoicing, and financial record management, offering reliable tools and support to help you manage accounting efficiently.

© 2026 All Rights Reserved.